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Update understanding-cra-target-audiences.html
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CampeauMartin authored Nov 29, 2024
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Expand Up @@ -157,7 +157,7 @@ <h3>Other research</h3>
<li><a href="https://infozone.omega.dce-eir.net/english/r9999999/sa/sa09/cnt/tx_prfssnls_jrn_mp-eng.html">Tax professionals&rsquo; journey map</a>&nbsp;<span class="label label-default">Infozone</span></li>
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<h2 id="h_5">Audience research tools</h2>
<p>The <a href="https://infozone.omega.dce-eir.net/english/r9999999/sa/sa09/cnt/cx_tlkt-eng.html">Client Experience (CX) Toolkit</a>&nbsp;<span class="label label-default">Infozone</span> provides information about how to learn more about your target audiences through personas and journey mapping.</p>
<p>The <a href="https://infozone.omega.dce-eir.net/english/r9999999/sa/sa09/cnt/dsgnngpplfrst-eng.html">Designing People First experiences page</a>&nbsp;<span class="label label-default">Infozone</span> provides information about how to learn more about your target audiences through personas and journey mapping.</p>
<p>CRA has a <a href="https://infozone.omega.dce-eir.net/english/r9999999/tlr/tlr_tpcs/rsrchnvntrbt-eng.html">research inventory tool</a>&nbsp;<span class="label label-default">Infozone</span> that catalogues research reports submitted from groups throughout the agency. This inventory is continually updated and is a great resource to find information about our target audiences.</p>

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