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Offline Mode

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German Vekhorev edited this page May 10, 2020 · 6 revisions

How to check whether Reflex is running offline

If you see these warnings in your server's console, then this means your server is running Reflex in offline (limited) mode. This is kinda bad:

[Reflex] ===== OFFLINE MODE INITIALIZED =====
[Reflex] Please note that some features are NOT available in offline mode.
[Reflex] Moreover, no support will be provided for those who use Reflex without an Internet connection.
[Reflex] 
[Reflex] If you think that this is an issue or want to learn more about Reflex offline mode,
[Reflex] please visit: https://g.reflex.rip/offline-mode

Possible causes

In most cases, Reflex switches to offline mode because your server fails to connect to Reflex's servers, and thus making Reflex unable to download/check/update/sync/... some things required for certain plugin's features to work. Usually, that happens because either (a) your server has no Internet connection; (b) your server could not reach our server in time (may sometimes happen for servers located too far from Europe, for example, for those located in China); (c) our servers are down.

Restrictions aka why is offline mode bad

As already mentioned in paragraph "Possible causes", some features of Reflex are simply based on Internet connectivity, and therefore do not and technically can not work offline. These features include:

  • cloud computings;
  • machine learning (NN-based checks);
  • some statistic-based aimbot checks (including ka.yst);
  • some components of BadPackets;
  • themes system and translations.

Additionally, there may be some other ghost or unknown (or non-obvious) issues.

Due to this all, it is impossible to properly provide support for servers running Reflex in offline mode. That is, no support regarding console errors, bypasses, and false positives is provided for such servers. We, however, may try to help you resolving the offline-mode issue and take you back to the online (full) mode if possible and, of course, if you ask us to (because we can't know about problems you don't tell us about ^^).

Possible solutions

Before contacting us, please try to resolve the issue yourself drawing on the following instructions:

  1. Try to wait 10-30 minutes after the offline mode issue happened for the first time. Then restart your server.
  2. If the issue persists, check your firewall, ip-tables and hosts. Make sure you allow both incoming and outgoing packets from/to our servers: reflex.rip and julia.reflex.rip. If you need the IPs themselves, just ping these hostnames: ping reflex.rip and ping julia.reflex.rip. Then wait some time and retry.
  3. If the issue still persists, please contact us, preferably in Discord.
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