diff --git a/en/writing/cra-audiences-user-needs/understanding-cra-target-audiences.html b/en/writing/cra-audiences-user-needs/understanding-cra-target-audiences.html index 86e0e5f..d953037 100644 --- a/en/writing/cra-audiences-user-needs/understanding-cra-target-audiences.html +++ b/en/writing/cra-audiences-user-needs/understanding-cra-target-audiences.html @@ -157,7 +157,7 @@

Other research

  • Tax professionals’ journey map Infozone
  • Audience research tools

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    The Client Experience (CX) Toolkit Infozone provides information about how to learn more about your target audiences through personas and journey mapping.

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    The Designing People First experiences page Infozone provides information about how to learn more about your target audiences through personas and journey mapping.

    CRA has a research inventory tool Infozone that catalogues research reports submitted from groups throughout the agency. This inventory is continually updated and is a great resource to find information about our target audiences.