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FR: Integrate tracking links into e-mails on status shipped or completed #184

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fourstepper opened this issue Apr 5, 2022 · 5 comments
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enhancement New feature or request

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@fourstepper
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Hi!

After changing a shipment to status shipped or the order to status completed, it would be great if the plugin could send the tracking link to the customer's email. I can imagine that this is a bit of a stretch right now, though it would be quite a nice feature.

Right now the e-mails look like this:

Order completed e-mail:
completed

Shipped e-mail:
shipped

@MatyasKoval
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Hello @fourstepper,
thank you very much for your feedback!

I will forward this suggested feature to our programmers and they will see what can be done.

Best regards,
Matyáš Kovaľ - IT support Packeta

@fourstepper
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Thanks a lot for the consideration

@uhlhosting
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@MatyasKoval this is something that any respectful shipping company should have in their plugins, if one truly wants to integrate into a shopping solution, shipping tracking is just the basic it must be provided. Hopefully we will see this in Packeta soon!

@MatyasKoval
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Hello @uhlhosting,
Thank you for your feedback!

Overall the standard procedures as with a Packeta delivery apply, so the end customer will receive an email with tracking and all the packet information from Packeta, once the delivery of the packet starts - as mentioned above we will definitely see what can be done about including this information also in the emails sent from Wordpress and our plugin as well.

Best regards,
Matyáš Kovaľ - IT support Packeta

@fourstepper
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That's really great that Packeta does that, I think the experience for the end-user would be much better to have the tracking right from the get-go.

Thank you for considering this.

@MatyasKoval MatyasKoval added the enhancement New feature or request label Apr 26, 2022
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3 participants